Get in touch

Contact Support

Reach out to HiGuppy for order questions, guppy inquiries, wholesale requests, or general guppy keeping help.

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Email is the fastest way to reach us.

How to reach us

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Email

Send us a message at support@higuppy.com. We respond within 24–48 business hours.

Email us →
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Phone

Call us at +1 (000) 000-0000. Phone hours: 9 AM – 5 PM EST, Monday–Friday.

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Social

Follow us on social media for updates, new stock alerts, and guppy keeping tips.

Before you contact us

  • Check our FAQ page for quick answers to common questions.
  • Have your order number ready if you are asking about an existing order.
  • For DOA claims, submit photos and details within the claim window.
  • For wholesale inquiries, include target quantity and destination.