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Live fish shipping matters

Because guppies are live animals, shipping live fish is different from shipping dry goods. We may delay shipment when weather is unsafe, and healthy arrival depends on packing, carrier handling, buyer availability, acclimation, and tank conditions.

Shipping Policy Processing time, ship days, weather holds, and delivery responsibilities. Live Arrival Guarantee DOA claim window, required photos, and what is not covered. Acclimation Guide Follow these steps before releasing fish into your aquarium.
Important: Someone must be available to receive the package on delivery day. Please follow the acclimation guide before releasing fish. Questions? See our FAQ.